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Customer Service & Contact Center / Customer Portal Software Longmont, CO
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Customer Portal Software

On September 22, 2026, Longmont presented utility modernization updates that pair its 2026 Customer Information System rollout with an upcoming 2027 bill print vendor transition, opening immediate integration, digital presentment, and statement-synchronization opportunities while simultaneously demanding self-service dashboard tools to translate completed smart-meter infrastructure into the equitable, affordability-focused usage analytics mandated by City Council.

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