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Customer Service & Contact Center / Self-service Knowledge Base Software St. Louis Park, MN
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Self-service Knowledge Base Software

On August 19, 2026, the St. Louis Park Community Technology Advisory Commission met to review an ongoing assessment of the city's resident CRM system and its newly redesigned website. The commission also advanced an AI policy white paper highlighting near-term priorities for authoritative search capabilities, automated resident inquiry resolution, and guided self-service navigation for complex permitting and zoning codes.

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